What USB Cable is compatible with my computer for updates?
Purpose
What USB cable is compatible with my computer for updates.
What USB cable is compatible with my computer for updates?
Make sure to use a USB data cable when updating your diagnostic tool and not a USB charging cable. If using a USB data cable, you'll get the message Tool status: Connected. If there is an update available, you'll see the prompt Update my tool now. If using a USB charging cable, you'll get the message Tool status: Disconnected, with no updates available.
For a PC, you want to use a USB type-A data cable. For a Mac, you want to use a USB type-C data cable. Depending on the model tool you have,
If it's hard to see the difference between a USB data cable and USB charging cable, here is a link to an external site that will help you tell the difference.
https://www.dignited.com/50330/usb-data-cable-vs-usb-charging-cable/