Innova 7111: Troubleshooting When the VCI Connector is Not Recognized in Software Version V1.60.00
Purpose:
To fix the “do not recognize VCI” issue by guiding users on how to update the Innova 7111 scan tool software from version V1.60.00 to version V1.86.03.
Procedure:
Note: Before performing the update process, please make sure that the tablet is connected to Wi-Fi.
Step 1 – Connect the VCI Connector to the Tablet
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- Slide the VCI connector into the tablet to attach it. You will hear a click once the connector is fully engaged.
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Step 2 – Check and Update the Tablet’s Software to Version V1.80.0
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- On the scan tool, select the “hamburger” icon on the top left and tap “Settings”.
- Scroll down and tap the “Check for Updates” button to start the update.
- A confirmation pop-up screen appears. Select “Update” to confirm the update.
- An “Updating” progress bar appears while the tablet completes.
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Step 3 – Confirm the Update & VCI Connection
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- Once the update successfully completes, the home screen should display all its tiles in full color (see the corresponding image).
- Next, tap the “hamburger” icon on the top left of the screen to open the menu.
- Tap “Settings” and scroll to view the Software Version.
- If the Software Version displays V1.80.00, the update was successful.
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Note: If the FW/ DB/ BL sections show N/A, remove the VCI connector then slide back in and check again.
Step 4 – Update the Tablet to the Latest Software Version
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- Perform Steps 1 to Step 3 to update the tablet’s software version from V1.80.00 to V1.86.03.
- Once complete, confirm the update by seeing that the Software Version reads V1.86.03.
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