RepairSolutions2: How to Access TSBs and Recalls

When is a recall issued?

A recall is done when a vehicle manufacturer or the National Highway Traffic Safety Administration (NHTSA) determines that a certain vehicle, equipment, car seat, or tire can be a source of a safety risk or doesn't meet the minimum safety standards. All recalls and remedies are voluntarily conducted by manufacturers before NHTSA gets involved. 

How can the RS2 app determine a recall?

The RS2 App will display all recalls related to your vehicle's model and year of manufacturing. However, to confirm specific recalls, you can visit the NHTSA Website. 

You can also contact your vehicle's dealer, who will require you to provide your Vehicle Identification Number (VIN) so that you will know if a certain recall affects your serial number.

Step 1 – Open the RepairSolutions2 App & Pair with Device.

• After pairing with the RS2 app, you'll be on the Home screen.

Step 2 – Select TSBs & Recalls.

• Under the Home screen, select TSBs & Recalls.

Step 3 – Select the desired recalls or bulletins.

• Select the desired recall/bulletin category that you want to view for TSBs and recalls. For example, select Dealer Recalls. On the right side of each category, you will find the number of links/documents contained in each category.

Step 4 – Select the specific recall document.

• From the list, select a specific document that you want to view and you will be directed to its link.