Innova 1000: iPhone or iPad Troubleshooting

Purpose

If you run into any trouble with pairing or scanning your vehicle using Repairsolutions 2, follow these steps to resolve them.

Step 1: Check Dongle

• Ensure Connection: Verify the dongle is securely plugged into the vehicle’s OBD2 port and lights up or blinks.
• Fuse Check: If there’s no light, check if the accessory plug (cig lighter) works (it shares a fuse with the OBD2 port). Replace any blown fuses as needed.
• Vehicle Test: No light still? Try the dongle in another vehicle to rule out a defect.

Step 2: Vehicle Ignition

• Key Vehicles:
  • Plug in your Innova 1000.
  • Turn the key fully right, stopping just before it starts the engine.
  • If cabin fans don't turn on, turn it once more.
  • Start the app and connect.
• Push-to-Start:
  • Plug in your Innova 1000.
  • Enter run mode. View instructions here
  • Start the app and connect.
• Troubleshooting: If you still cannot pair or scan, fully start the vehicle.

Step 3: Bluetooth Setup

• Bluetooth On: Turn on your device's Bluetooth.
• Avoid Pairing: Do not pair with the dongle in your Bluetooth settings. Pairing will be done inside the app. Attempting to pair in your phone's Bluetooth settings will disrupt in-app pairing.
• Already Paired?: To resolve:
  • Unpair the dongle in Bluetooth settings.
  • Keep your phone's bluetooth on.
  • Unplug and plug in your dongle; a light on the dongle should turn on and start blinking.
  • Open RepairSolutions2 to complete the pairing process.

Step 4: iOS Version

Updating your device to iOS 13.0 or later can solve Bluetooth connectivity issues on older iOS versions.

Step 5: Restart App

Force quit the app and reopen it, following the previously mentioned steps.

Step 6: Restart your iPhone or iPad

Restart your iPhone or iPad by pressing and holding the Power button.

If you prefer the older guide, please click here.